Overbooking and Denied Boarding Explained

Airlines sometimes sell more tickets than available seats. This practice is known as overbooking.

1. Why Airlines Overbook

Airlines analyze historical data to estimate how many passengers may not show up for a flight. Overbooking helps airlines reduce empty seats.

2. Voluntary Denied Boarding

If a flight is overbooked, airlines may ask for volunteers willing to give up their seats in exchange for compensation.

Compensation terms vary and may include travel credits or other benefits.

3. Involuntary Denied Boarding

If not enough volunteers step forward, some passengers may be denied boarding involuntarily. In certain jurisdictions, compensation rules may apply.

4. Passenger Rights

Passenger rights regarding overbooking may differ depending on the country of departure.

Travelers should review official airline and regulatory guidance for the most accurate information.

Disclaimer

Compensation and denied boarding policies vary by airline and region.